Health and Safety policy

Health and Safety Policy for Man and Van Roehampton

Man and Van Roehampton is committed to providing a safe and healthy environment for our staff, customers, visitors and members of the public who may be affected by our removal and transportation activities. This Health and Safety Policy sets out our approach to managing risks associated with household moves, office moves and related collection and delivery work.

Policy Statement and Objectives

Our aim is to prevent injury, ill health, damage and loss arising from our operations. We will take all reasonably practicable measures to safeguard the health, safety and welfare of everyone involved with, or impacted by, our services. Health and safety considerations form an integral part of our planning and decision-making for every job.

We will continually review and improve our procedures to reflect changes in legislation, best practice in the removals sector and feedback from staff and customers.

Responsibilities

Overall responsibility for health and safety rests with the management of Man and Van Roehampton. Management will provide appropriate resources, information and supervision to ensure safe working practices are followed at all times.

Every employee, contractor and temporary worker has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. All staff must:

Follow company safety procedures and instructions.

Use equipment correctly and report any defects.

Report hazards, near misses, incidents and concerns promptly.

Cooperate with management on all health and safety matters.

Risk Assessment and Safe Systems of Work

Before each job, we assess the risks associated with the property, access routes, parking, handling of items, and any special customer requirements. Based on this assessment, we adopt safe systems of work suited to the location and nature of the move.

Key factors considered include:

Safe parking and loading areas for our vehicles.

Condition of stairs, lifts, corridors and entrances.

Weight, size and fragility of items to be moved.

Potential manual handling hazards and need for equipment.

Weather conditions and lighting levels during the move.

Where risks cannot be eliminated, we reduce them as far as reasonably practicable through planning, use of equipment and adequate staffing levels.

Manual Handling and Use of Equipment

Manual handling is central to our work. We recognise the potential for musculoskeletal injuries if tasks are carried out incorrectly or under unsuitable conditions. To control these risks, we:

Provide manual handling training specific to removal work.

Encourage team lifting for heavy or bulky items.

Use lifting aids, trolleys and straps where appropriate.

Plan routes within properties to minimise carrying distances and obstacles.

Ensure staff do not exceed safe lifting limits and can request additional assistance at any time.

All tools and equipment used for lifting, securing loads and protecting goods are maintained in a safe condition and checked regularly.

Vehicle Safety and Driving Standards

Our vehicles are essential to our services and must be operated safely at all times. We maintain our vehicles in good mechanical condition and conduct regular checks on brakes, lights, tyres and load securing points.

Drivers are responsible for:

Carrying out pre-use vehicle checks.

Driving in accordance with road traffic laws and local conditions.

Ensuring loads are stable, balanced and correctly secured.

Parking considerately and safely to protect staff, customers and the public.

We plan routes to minimise risks associated with congestion, restricted streets and tight access, especially when serving residential areas and busy commercial districts.

Customer Premises and Public Safety

We take particular care when working in and around customers homes, offices and shared buildings. Our teams aim to reduce disruption and prevent accidents by:

Keeping access routes as clear as practicable.

Using warning where there are trip or slip hazards.

Positioning ramps, boards and equipment safely.

Managing doors, gates and security points responsibly.

Monitoring the presence of children, pets and visitors where possible, and advising customers when particular areas should be kept clear during loading or unloading.

Training, Information and Supervision

We ensure that all staff receive information, instruction and training appropriate to their role and level of responsibility. This includes induction training for new starters and ongoing refresher training for experienced staff.

Training covers, as relevant to the role:

General health and safety awareness.

Manual handling and lifting techniques.

Safe use of vehicles and equipment.

Hazard identification and incident reporting.

Supervisors monitor adherence to procedures and provide guidance on site so that high safety standards are maintained across all removal work.

Accident, Incident and Near-Miss Reporting

All accidents, injuries, damage to property and near misses must be reported to management as soon as practicable. We maintain records of all incidents, investigate their causes and implement corrective actions to prevent recurrence.

Employees are encouraged to report hazards or unsafe practices without fear of blame. Learning from incidents is a key part of our commitment to continuous improvement.

Health Protection and Welfare

We recognise the importance of protecting the physical and mental wellbeing of our staff. We aim to:

Schedule work to reduce excessive fatigue.

Provide rest breaks appropriate to the workload and duration of jobs.

Encourage employees to raise health concerns that may affect their ability to perform tasks safely.

Take account of weather conditions by using suitable clothing and equipment to minimise risks from heat, cold or wet conditions during moves.

Hazardous Substances and Restricted Items

We generally do not transport hazardous, illegal or inappropriate substances. Where customers request transport of items that may present additional risks, such as certain chemicals or machinery, we will assess whether it is safe and lawful to do so. If we cannot manage the risks to an acceptable level, we will decline to carry such items.

Contractors and Third Parties

Where we work alongside other contractors or service providers, we will cooperate on health and safety matters, share relevant information and take reasonable steps to ensure that joint working arrangements are coordinated and safe.

Policy Review and Communication

This Health and Safety Policy is communicated to all staff and is made available to customers upon request. It is reviewed regularly and updated whenever there are significant changes in our operations, legislation or best practice.

By following this policy, Man and Van Roehampton seeks to provide a safe, reliable and professional removal service across our operating area, protecting our teams, our customers and the wider community.



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Contact us

Company name: Man and Van Roehampton Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 9 Dover Park Dr
Postal code: SW15 5BT
City: London
Country: United Kingdom

Latitude: 51.4550340 Longitude: -0.2348540
E-mail:
[email protected]

Web:
Description: Our man and van removal services in Roehampton SW15 are proven to be the best in the area! Call us right now and hire our experts to help you move!
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